Cleaner Marylebone Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement sets out the steps Cleaner Marylebone has taken, and continues to take, to prevent modern slavery and human trafficking within our operations and supply chains. It applies to all staff, contractors, and suppliers engaged in providing cleaning and related services on behalf of Cleaner Marylebone.

Our Commitment and Zero-Tolerance Policy

Cleaner Marylebone has a zero-tolerance approach to modern slavery, human trafficking, forced labour, and child labour in any form. We are committed to acting ethically and with integrity in all business dealings and relationships, and to implementing effective systems and controls to ensure that modern slavery is not taking place anywhere in our business or supply chains.

All employees, agency workers, subcontractors, and suppliers are required to uphold this commitment. Any breach of this policy is treated as a serious matter that may lead to disciplinary action, termination of contracts, or other appropriate remedies.

Our Business and Supply Chains

Cleaner Marylebone provides professional cleaning and associated services to residential and commercial clients. Our supply chains primarily include providers of cleaning materials and equipment, agency labour, facilities support services, and professional services such as training and consulting.

We recognise that some sectors and regions in which goods and services originate may present a higher risk of modern slavery. We therefore focus our due diligence and monitoring efforts on higher risk categories of suppliers, particularly those involved in labour provision and the manufacture and supply of cleaning products and equipment.

Policies and Governance

Our approach to preventing modern slavery is supported by internal policies covering ethical conduct, recruitment and right to work checks, health and safety, whistleblowing, and supplier conduct. These policies are reviewed regularly to ensure they remain effective and reflect evolving best practice.

Responsibility for overseeing our modern slavery approach rests with the senior management team, which ensures that appropriate resources are allocated to training, supplier engagement, and monitoring activities.

Supplier Due Diligence and Audits

We conduct proportionate due diligence on new and existing suppliers to assess the risk of modern slavery and to confirm alignment with our standards. This includes requesting information on labour practices, working conditions, and relevant policies, and where appropriate seeking contractual assurances regarding compliance with modern slavery and human rights legislation.

Cleaner Marylebone undertakes supplier audits, which may be conducted on site or through documented assessments, focusing in particular on high risk suppliers. These audits consider recruitment methods, payment of wages, working hours, freedom of movement, grievance mechanisms, and subcontracting practices. Where non-compliance or concerns are identified, we work with the supplier on corrective actions within a defined timeframe. Failure to make satisfactory improvements may result in the suspension or termination of the business relationship.

Training and Awareness

We provide training and guidance to relevant employees, especially those involved in recruitment, procurement, and contract management, to help them recognise the signs of modern slavery and understand the correct procedures for raising concerns. We also communicate our expectations to suppliers, encouraging them to cascade equivalent standards throughout their own supply chains.

Reporting Channels and Whistleblowing

Cleaner Marylebone encourages anyone working for or with us to report concerns about potential modern slavery or unethical labour practices at the earliest opportunity. Concerns can be raised internally to line managers or senior management, or via our whistleblowing arrangements, which allow reports to be made confidentially and without fear of retaliation.

All reports are taken seriously and investigated promptly and fairly. Where allegations are substantiated, we will take appropriate action, which may include notifying relevant authorities, adjusting our operations, or ending relationships with implicated parties.

Continuous Improvement and Annual Review

We are committed to continually improving our approach to preventing modern slavery. Each year we review our policies, risk assessments, due diligence processes, and training programmes to evaluate their effectiveness and identify opportunities for enhancement.

This statement is reviewed and updated annually to reflect changes in our business, in legislation, and in recognised best practice. It represents the ongoing commitment of Cleaner Marylebone to respect human rights, protect vulnerable workers, and promote transparency and accountability across our operations and supply chains.